Questions & Answers

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    CONTACT INFORMATION

    +86 15807108158

    gaoquan0802@gmail.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Below are some FAQ

    What delivery options do you have?

    We offer both standard shipping and express shipping. By default, all orders are shipped with standard shipping, if you need fast shipping, please contact us via WhatsApp or E-mail.

    Can I track my order?

    Yes, you will receive an email with tracking information once your package has been shipped, which will allow you to check the status of your order at any time.

    What is your sales and delivery range?

    We support worldwide sales and delivery.

    What payment methods do you accept?

    We accept all major credit cards, PayPal, and other payment methods as noted at checkout.

    How long does it take to deliver?

    Orders are usually processed and shipped out within 48 hours, standard shipping usually takes 6-10 business days and fast shipping takes about 5-7 business days.

    What is your return policy? How do I return an item?

    All items in our store support 30 days free return. If it is a quality issue, we will cover the return shipping cost; if it is a non-quality issue, the seller needs to cover the shipping cost by themselves. If you need to return an item, you can contact our customer service via email or WhatsApp.

    What is the quality of your products?

    We have the best supply chain, each product has gone through 6 quality tests, the quality of our products is at the top level, we have sent out more than 75,000 orders since 2019, and our customer satisfaction rate is 96%!